Congruity HR Terms of Service
Effective Date: Feb 19, 2026
Congruity HR PEO Service Description
Functions Included in PEO Service
Congruity HR will provide its HR PEO Service, which includes:
- HR consultation and support on human resources matters, including employee handbooks, policies, and HR tools
- Benefits administration, which may include health and welfare, 401(k), and other benefits (subject to eligibility, approvals, and additional documentation)
- Online employment resources
- Payroll services, including issuing wages, wage statements, and W‑2s under Congruity HR’s FEIN
- Wage delivery via check, ACH, or RTP® network (additional fees may apply)
- Garnishment and wage deduction order processing and remittance
- Employment tax withholding, remittance, and reporting (FICA, FUTA, SUTA)
- Unemployment claims services related to payroll issued by Congruity HR
Covered Employees
The Congruity HR PEO Service applies only to “Covered Employees,” defined as common law employees of the client performing services in the United States under the client’s direction and control. Independent contractors or misclassified workers are excluded.
All U.S. employees must be submitted as Covered Employees. Individuals do not become Covered Employees until all required information is received and accepted by Congruity HR, including execution of Employee Acknowledgments.
Co‑Employment Relationship
The relationship among Congruity HR, the client, and Covered Employees may be referred to as co‑employment for convenience. Congruity HR and the client remain independent contractors, not joint employers, partners, or joint venturers.
Hiring and Employment Verification
The client is solely responsible for employment eligibility verification, including I‑9 compliance, E‑Verify (if applicable), visa sponsorship, background checks, and qualification verification. Congruity HR may rely on the client’s representations and records.
Dispute Resolution Agreements
Congruity HR may enter into arbitration, jury trial waiver, or class action waiver agreements with Covered Employees. The client consents to be bound by such agreements for disputes involving Congruity HR or its insurance carriers.
Self‑Employed Individuals
If wages are processed for individuals considered self‑employed, the client represents their eligibility for W‑2 wages and acknowledges restrictions on benefit participation and potential ineligibility for workers’ compensation or unemployment benefits.
Document Storage and Publication
Congruity HR may provide tools for document storage or publication. The client is solely responsible for the content and its enforceability. Congruity HR does not review or approve such materials.
Policies and Contracts
The client establishes policies, employee handbooks, and contracts with Covered Employees. Congruity HR is not a party to such agreements and disclaims any ownership interest in employee work product or intellectual property.
Authority and Employee Assignments
Covered Employees may not bind Congruity HR. The client retains responsibility for hiring, supervision, discipline, termination, work assignments, and employee conduct.
Benefits
Client‑Sponsored Benefits
If the client sponsors benefit plans, Congruity HR must consent prior to offering such plans. Congruity HR does not act as plan sponsor, administrator, or fiduciary and assumes no responsibility for client plans, including ERISA, COBRA, ACA, or tax compliance.
Section 125 Plans
If Congruity HR supports pre‑tax benefits, the client adopts Congruity HR’s standard Section 125 prototype plan document, provided as‑is and subject to amendment.
Exclusions from Wages
Congruity HR’s wage payment obligation is limited to applicable minimum wage and overtime as required by law. Congruity HR does not assume responsibility for bonuses, commissions, severance, paid time off, or other compensation unless expressly required.
Equity‑Based Compensation
The client retains sole authority over equity‑based compensation. Any taxable equity compensation must be processed through payroll and remains the client’s responsibility.
Mandated Benefits
Unless expressly required by law, the client is deemed the employer for purposes of mandated benefits, including ACA employer shared responsibility provisions.
Health and Welfare Plans Sponsored by Congruity HR
Where Covered Employees participate in Congruity HR‑sponsored health plans, responsibilities are allocated between the client and Congruity HR as set forth in the governing agreement, including ACA compliance, eligibility determinations, reporting, and COBRA transition obligations.
Payroll Tax Credits
If Congruity HR files payroll tax credit claims under its EIN at the client’s request, the client remains solely responsible for eligibility, substantiation, and cooperation with taxing authorities, and agrees to indemnify Congruity HR for any disallowed credits, penalties, or interest.
SMS Terms & Conditions
Agreement to Receive Text Messages
By opting in to receive text messages from Congruity HR LLC (“Congruity HR,” “we,” “us,” or “our”), whether verbally, in writing, through a web form, or through another medium, you agree to receive SMS text messages from Congruity HR LLC at the mobile number you provided. Consent to receive text messages is not a condition of employment or of purchasing any product or service.
Types of Messages You Will Receive
Congruity HR LLC sends informational messages to its clients regarding the HR, payroll, and benefits services we provide. These include:
- Compliance and document submission deadline reminders
- Benefits open enrollment announcements and deadlines
- Payroll processing cutoff and submission reminders
- Account, service, and other important operational updates
We do not send marketing or promotional text messages, and we do not send messages relating to age‑restricted content, direct lending, or loan agreements.
Message Frequency
Message frequency varies.
Message and Data Rates
Message and data rates may apply. These charges are billed by and payable to your mobile service provider. Congruity HR LLC is not responsible for any charges assessed by your carrier.
Opting Out
To opt out at any time, text STOP to any message you receive from us. You will receive a single confirmation message and will not receive further text messages from Congruity HR LLC unless you opt back in. To opt back in at any time, reply START.
Help and Support
For assistance, text HELP to any message you receive from us. You may also call us at (844) 247‑4100, email info@congruityhr.com, or visit https://congruityhr.com.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile service provider and is not guaranteed.
Supported Carriers
Text messaging is supported on major U.S. wireless carriers. Carrier participation may change without notice.
Privacy
Your mobile opt‑in data and SMS consent are never sold, rented, or shared with any third party or affiliate for their own marketing or promotional purposes. Mobile telephone numbers may be disclosed only to service providers who transmit messages on our behalf under confidentiality obligations, and for no other purpose. For full details on how we handle personal information, see our Privacy Policy at https://congruityhr.com/privacy.
Changes to These SMS Terms
We may update these SMS Terms & Conditions periodically. The effective date above indicates the most recent revision.
Contact Us
Congruity HR LLC
100 N Cherry St, Suite 500
Winston‑Salem, NC 27101
Phone: (844) 247‑4100
Email: info@congruityhr.com